Production & Shipping Times
I produce almost everything to order! Production times are 1-2 working weeks with shipping times on top (Royal Mail 2nd Class). You are buying from a small business. Everything goes through one person. I'm proud to produce for you. It's worth the wait!
I am UK based (Wolverhampton) and am currently shipping via Royal Mail. I will sometimes switch to a courier if it clashes with any Royal Mail disruption.
I offer free standard delivery on every item. Free delivery is Royal Mail 2nd Class or a courier equivalent. Shipping is NOT TRACKED. If you need a faster or tracked service, please contact me before ordering and I will quote a price for you.
I only ship within the United Kingdom. If you are outside of the UK and want to place an order, contact me & i'll quote international shipping for you.
I can sometimes expedite orders. This depends on my current work loads so if you need something super-quick, get in touch and i'll see what I can do. I can't expedite orders without prior notice.
Returns & Refunds
You have the right to cancel an order up to 14 days after delivery. If you want a different size, no worries. Get in touch & i'll organise a replacement (replacements are processed on receipt of returned item). Refunds are issued on receipt of returned item.
I cannot refund/replace on any custom product. Please be sure of any sizing before purchasing a custom product.
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Brad @ BWC